As you well know, the technology business is always changing. In order to keep up with the way that technology itself continues to improve and innovate, those that provide IT solutions and support — Managed Services Providers (MSPs) like you — have to continually change the way they approach the business.
From sales to management and more, you have to stay on your toes as the industry changes around you. If you don’t, it won’t be long until you’re left behind.
Maybe you’ve been in the business for a while – if so, can you think back to when the majority of support providers were break/fix? While at the time the break/fix model was a perfect fit for most businesses, it wasn’t long until managed services — like your current model — began to take over the market. Before long, those that refused to update were quickly weeded out as MSPs began to command the market.
You survived that wave of industry extinction by paying attention to where the world was headed and making the necessary changes to your business. Here’s the bad news – it’s happening again today, and if you don’t get on board quickly, it’ll soon be too late.
So where’s the industry headed this time? The cloud.
You may currently be offering the cloud as one of the many features of your managed services, but unfortunately, that soon won’t be good enough. Cloud adoption is so wide spread and so quickly growing that anything less than a cloud-first strategy won’t be enough to keep your business at the head of the pack.
Customers don’t want an MSP that thinks of the cloud as an afterthought – they want someone whose entire service is integrated with the cloud to provide them with a range of benefits.
The good news is that even if you are behind in the cloud-first race, you don’t have to catch up on your own. With the help of an expert and experienced partner, you can jumpstart your business’ transition to a cloud-first offering in no time. Allow us to help.
CloudJumper is proud to offer MSPs like yours the solution you need to develop an effective and worthwhile cloud first strategy that provides benefits to both you and your customers. We offer our in-house built Workspace as a Service (WaaS) cloud solution, Cloud Workspace®, with industry-leading capabilities and support.
As a key part of how you approach and attract new business, what would you tell your customers about your new WaaS solution provided by CloudJumper? Consider these primary benefits, to start:
- Operational vs. Capital | Many of the upfront costs of implementing an on-premise IT environment are budgeted as Capital Expenses, which are invested upfront and only see a gradual return over time. Comparatively, WaaS solutions are an Operating Expense, which are much more easily budgeted because they gain a measurable return month by month as they pay for it, making for an undeniably effective Total Cost of Ownership.
- Granular Scalability | Whether your customer needs to add a new employee or a new department, our WaaS solution makes it easy to add resources — desktops, Line of Business apps, etc. — as needed to fit the changing needs of their business.
- Comprehensive Accessibility | With their data in the cloud, your customers can access their work from home, on the go and even on vacation without having to drag their work PC around with them. Put simply – once they see how easy it is, your customers will get addicted to this kind of convenience.
And that’s just the beginning – there’s plenty more that the cloud will give to your valued customers once you start leading with it, instead of just having it as a secondary feature for the few that want it. Don’t forget that today’s cloud services market is ripe for the taking. There are very few providers offering a WaaS solution like ours, and so the potential “slice of pie” waiting for you as a partner is a big cut – but it’s getting smaller every day!
Each day you wait to start offering your customers a cloud-first service is another day that a new competitor could move into your area, scoop up some clients, and bite into your slice of the pie. Once the market is saturated with other cloud solutions, all these ways of making sticky customers will start to work against you.
Remember, the cloud isn’t a feature, it’s the foundation. With the cloud as your focus and CloudJumper as your partner, you’ll soon see the difference a cloud-first strategy will make.
Put your best foot forward – implement a cloud-first strategy with the CloudJumper team right away by contacting us at firstname.lastname@example.org or (844) 645-6789. Follow us on social media: Twitter | Facebook | LinkedIn