GARNER, NC – (August 2, 2016) – CloudJumper, a Workspace as a Service (WaaS) platform innovator for agile business IT, today announced strategies for managed service providers (MSPs) to help in successfully competing against the growing number of telecommunication firms transitioning to managed services. These strategies include activities as simple as expanding one’s knowledge base to leveraging innovative product/service licensing models that differentiate the organization against new market entrants. With the right mix of business strategies and solutions, established MSPs can enhance their positions for increased marketshare.
According to a forecast* from independent global analyst firm Ovum, “Telecom service providers will grow their revenues from global services to enterprise customers to more than US$297 billion by 2020. The biggest contribution will come from new strategic ICT services revenues at nearly US$173 billion, which will increase at a CAGR of 9.9% over the period 2015–2020. Telcos overall have taken more than 14 percent of the global ICT services market in the last couple of years, and should reach more than 18 percent by 2020.”(1)
Many telcos are actively trying to make use of their existing scale and IT savvy to move beyond basic voice and data services in order to begin selling a managed service or growing their portfolio of managed services. While horizontal services such as email, backup, disaster recovery, and security are typically at the top of the adoption pecking order, Software as a Service and Workspaces as a Service (2) are enabling businesses to benefit from applications previously unaffordable using a cloud-based computing infrastructure that offers the promise of greater efficiency and productivity.
Ubiquitous availability of broadband for business and mobile computing users has provided an opportunity for organizations to change the way communications and productivity are measured. With cloud computing and the maturity of mobile computing infrastructure, businesses are maintaining their move toward a more decentralized operational structure. While this has increased the demand for cloud services, it has also resulted in increased competitive pressure from telecommunication providers that operate their own networks as they move toward managed services.
According to Max Pruger, chief sales officer for CloudJumper, “MSPs are awakening to managed services increasing reality of intense competition from the telcos. Therefore, they will need to arm themselves with the proper tools and strategies to outmaneuver this growing class of competitors entering the market. As an organization that is focused on supporting MSPs globally, CloudJumper is spotlighting several business strategies and solutions that will help these IT service providers retain and profitably grow their operations.”
Five Strategies for MSPs to Stay Ahead in an Increasingly Competitive Market:
“Both competition and opportunity for our business is strong. Our belief is that a combination of strong operational disciplines with a keen eye on the future is essential,” said Frank Picarello, chief operating officer for managed services provider, TeamLogicIT. “With more than 10 years of success in the managed services space, we are in close agreement with the strategies and technologies presented here as our organization has grown significantly over the last several years, in large part by following such strategies.”
The competitive environment for MSPs is no longer “business as usual” as it has been replaced by a broader and more complex playing field that now includes well-funded telcos. With a thorough understanding of the technologies and market opportunities, managed service providers have the tools and talent at their disposal to compete effectively in this changing environment. The insights provided here are only the first step in strengthening an organization’s competitive position, thereby increasing revenue and generating greater profitability for established market participants.
To learn more about the strategies presented in this release or about CloudJumper and the company’s Workspace as a Service platform for MSPs, Cloud Workspace®, please contact the company at 844.645.6789 or visit www.CloudJumper.com.
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Founded in 2016, CloudJumper is a workspace as a service (WaaS) platform innovator for the agile business. It launches itself from the platform its sister company, nGenx built over more than 16 years as a cloud pioneer, taking its new Workspace as a Service solution to a greater height with its concurrent user model. Many of the key personnel from nGenx have also made the transition to CloudJumper. CloudJumper built its concurrent WaaS model working with strategic partners such as Microsoft, Intuit, Google, IndependenceIT, and others. Head and shoulders above the competition, the CloudJumper concurrent WaaS model provides the industry’s most robust cloud desktop and provides a unique cost-savings option that focuses on both named and simultaneous users. CloudJumper markets its solutions through both white label and agency programs supported by the CloudJumper control panel, a single pane-of-glass provisioning system that allows partners and enterprise customers complete control over their IT environments. For more information, visit About CloudJumper.
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(1) Ovum Research, Telco-Managed Global Services Revenues to Reach US$297 Billion by 2020, http://www.fiercetelecom.com/press-releases/telco-managed-global-services-revenues-reach-us297bn-2020 | (2) Markets & Markets, Workspace as a Service Market by Solutions (VDI, Applications, DaaS, Hosted Applications, Security Solutions), Services (Managed Service, System Integration, Consulting) – Global Forecast to 2019, http://www.marketsandmarkets.com/Market-Reports/workspace-as-a-service-market-250917058.html | (3) Infinit Consulting, The 10 Biggest Managed Services Trends to Watch in 2016, March, 2016